Resi from Schitterhof: your digital receptionist for questions and reservations

Resi, the digital receptionist at Schitterhof CAMPING WEISS, understands voice input: tap the microphone in the chat, tell her what you're planning, and Resi will answer—she can even read her replies aloud if you like. She's here round the clock to answer your questions about staying at the Red Bull Ring, in German, English, Italian, Dutch and many other languages, and she'll reserve a pitch for you directly without any forms to fill in.

At a glance

• Who's Resi? Our digital receptionist—an AI, not a real person
• Where do I find her? On schitterhof.at under "Ask Resi"—with a microphone icon for voice input
• What can she do? Answer questions, find the right category, check prices and availability live, reserve your pitch
• What you need: Event, dates, number of people, vehicle—plus your name and email for the reservation
• Payment via link with one tap, then free cancellation for 24 hours
• Not her thing: Cancellations, refunds, special requests—our team handles those

Who is Resi?

Resi is our digital receptionist. She's warm and down-to-earth, knows the site, the categories, how to get here and the region. She also knows her way around camping and motorsport: Resi will give you tips on cycling routes in the Murtal valley, places to eat and trips around the Red Bull Ring. Resi is an AI, and she'll tell you so honestly if you ask.

How do I get started?

Open schitterhof.at and tap "Ask Resi". Just start typing—or tap the microphone icon next to the input field and speak your message (available in browsers with voice input, like Chrome, Edge and Safari). Resi will then read her answer to you; you can turn that off anytime. You'll get a quick note at the start that you're chatting with an AI. Then you're good to go:

• Ask a question, like: "Which category suits my 7-metre motorhome?" or "Can I bring my dogs?"
• Or say what you're up to: "We're coming for Formula 1, two of us, Friday to Monday."
• Resi will ask about anything she still needs and will reply in whatever language you're using.

What can Resi do for me?

• Answer questions: Categories and facilities, electricity, toilets, dogs, getting here, the route to the Red Bull Ring, packing tips and the region.
• Find the right category: She'll ask about vehicle length and number of people, and check live whether that category's available.
• Give you the price: Resi works out a guide price for your dates and party size. The binding amount is what she quotes when you reserve.
• Reserve a pitch: If you'd like, she'll set up the reservation right there in the conversation. She'll need your first and last name and your email address.
• Offer tips: Cycling routes in the Murtal, places to stop for food, trips out and everything to do with camping and motorsport.

How to reserve with Resi—step by step

• Step 1: Tell Resi which event you're coming for, which dates, how many people and what vehicle.
• Step 2: Resi recommends a category and gives you the price.
• Step 3: Give her your first and last name and your email address. For spoken details, she'll repeat both—just check everything's right.
• Step 4: Resi will ask in one sentence whether our terms and cancellation conditions work for you, as they appear on the website.
• Step 5: Say yes—then she reserves your pitch. The payment link goes to your email, and she'll show it in the chat too.
• Step 6: Tap the link and pay by card, Apple Pay, PayPal or EPS. The booking only becomes binding once you've paid.

Pitches are available at all events from the Wednesday before the event through to the Monday after.

How long does Resi hold my pitch?

We hold your pitch for 7 days. If your arrival isn't far off, it's 2 days, and you'll only be able to use instant payment methods because a bank transfer would take too long. After payment, you can cancel free of charge for 24 hours and get a full refund—unless your arrival is in less than 3 days. After that, the normal cancellation scale applies.

What doesn't Resi do?

• She doesn't cancel or refund herself. For that, email us at servus@schitterhof.at or use "My Booking".
• She doesn't make exceptions to our rules or give price commitments outside the reservation. For special requests, groups or complaints, she passes your enquiry to our team.
• She doesn't accept payment or ID details in the chat. Payment only happens via the link.
• She never reserves without your clear yes.

Common questions about Resi

Is Resi a person?

No, Resi is an AI. She'll tell you honestly if you ask. For matters that need a human, she hands over to our team.

Does Resi speak my language?

Best in German, English, Italian and Dutch. In other languages she'll give it her best shot and switch politely to English if needed.

What happens to my data?

Resi only needs your name and email address for the reservation. How we handle that is in our privacy policy.

Do I have to book through Resi?

No. You can still book normally through the booking form on the website. Resi is an additional, quick route—for questions you'll also find answers in our FAQ.