Privacy Policy

1. Controller

S.IN GmbH – Schitterhof CAMPING WEISS, Birkachweg 3, 8724 Spielberg, Austria.
E-mail: info@schitterhof.at · Tel. +43 670 50 90 460.

2. Which data we process

Booking data: name, address, e-mail, phone, chosen category, period, number of persons, options and payment status.
Guest registration data (§ 5 Meldegesetz): data of all accompanying persons as well as your digital signature for the legally required guest registration.
Payment data: the payment is handled via our payment service provider; complete card data is not stored by us.
Technical data: server logs (IP, time, page accessed) for secure provision.

3. Purposes & legal bases

Performance of the contract (booking, payment, confirmation) – Art. 6(1)(b) GDPR.
Legal registration obligation (guest registration) – Art. 6(1)(c) GDPR.
Secure operation of the website and fraud prevention – Art. 6(1)(f) GDPR.

4. Processors & recipients

We use carefully selected service providers (data processing pursuant to Art. 28 GDPR):

Supabase / AWS – database hosting in the EU (Frankfurt region, eu-central-1).
Vercel – hosting/delivery of the website.
Mollie – payment processing (EU).
Resend – sending of confirmation and service e-mails.
Authorities, where legally required (e.g. registration matters, local tax).

5. Retention period

Booking and invoice data are stored in accordance with the retention periods under tax and company law (as a rule 7 years). Registration data is retained in accordance with the requirements of the registration law. Beyond this, we store data only for as long as necessary for the stated purposes.

6. Cookies

We use exclusively technically necessary cookies for the booking process and the protected area. No tracking for advertising purposes takes place.

7. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and objection. For this, please contact info@schitterhof.at. You also have the right to lodge a complaint with the Austrian Data Protection Authority (www.dsb.gv.at).

Note: This text is a carefully prepared draft and does not replace legal advice. Before going live, it will undergo a final data protection review.

8. Language version

This privacy policy is provided in further languages as a pure service translation. Only the German version is authoritative; in the event of discrepancies, the German text applies.