Frequently Asked Questions
86 answers about your stay at the Red Bull Ring. Didn’t find it? Write to us at info@schitterhof.at or call us: +43 670 5090460.
Pitch categories & facilities
Which pitch categories are there and how big are they?
There are six categories: MINI (20 m² / 4×5 m), BASIC (approx. 30 m², slightly sloping meadow, electricity optional), PREMIUM (approx. 48 m², level meadow, electricity included), PREMIUM XL (approx. 60 m² / 6×10 m, level, electricity included), PREMIUM XXL (approx. 78 m² / 6×13 m, level, electricity included) and the solid chalet. Which category suits you mainly depends on the length of your vehicle.
What is the MINI category?
MINI is our compact tent pitch of about 20 m² (4 × 5 m) – tent only, no electricity and partly on a slight slope. You use the shared sanitary area, and you can charge your phone at check-in. A car parking space cannot be added to MINI.
BASIC – what's included?
Approx. 30 m² on a slightly sloping meadow. Suitable for a car with tent, two motorbikes with tent or a camper up to 6 m long. Shared use of the common sanitary facilities and the food area. An electricity connection (230 V / 8 A) can be added optionally for a surcharge.
PREMIUM – what's included?
Approx. 48 m² on a level, well-kept meadow with electricity included (230 V / 8 A, Schuko CEE 7/3). Central location, shared use of the sanitary facilities. Suitable for motorhomes up to 7.5 m.
PREMIUM XL – what's included and for which vehicles?
Approx. 60 m² (6×10 m) on a level meadow with electricity included. Ideal for a car + caravan (combination) or extra-long motorhomes up to 9 m. Up to 8 people.
PREMIUM XXL – what's included and for which vehicles?
Approx. 78 m² (6×13 m) on a level meadow with electricity included – our largest pitch. For luxury liners and especially long/heavy motorhomes up to 12 m. Exclusive location near the food area and sanitary facilities, up to 10 people.
Chalet – what's included?
Solid wooden chalet with two bunk beds made of stone pine (for up to 4 people), interior approx. 2.20×2.80 m. Electricity (230 V / 8 A), five Schuko sockets, two USB ports and interior lighting. No own vehicle needed. Access to four exclusive VIP bathrooms for chalet guests only, plus one included parking space (approx. 100 m away).
Which vehicle fits which category?
Rule of thumb by length: up to 6 m → BASIC, up to 7.5 m → PREMIUM, up to 9 m or car + caravan → PREMIUM XL, up to 12 m / luxury liner → PREMIUM XXL. If you arrive without your own vehicle, book the chalet.
How many people are allowed per pitch?
BASIC up to 6 people, PREMIUM and PREMIUM XL up to 8, PREMIUM XXL up to 10, chalet up to 4 people.
What power and plug types are there?
Everywhere 230 V / 8 A, Schuko CEE 7/3. With PREMIUM, PREMIUM XL and PREMIUM XXL as well as in the chalet, electricity is included; with BASIC it can be added optionally. We recommend a splash-proof extension cable of about 40 m (at least 25 m).
Can I bring my own power generator?
No. External power generators are not allowed – guaranteed quiet and clean air matter to us. Built-in heaters/air conditioning in the motorhome are allowed.
Is there WiFi or mobile reception on site?
We don't offer our own WiFi. Mobile reception across the whole site is stable.
Are there accessible pitches or sanitary facilities?
There are currently no specially wheelchair-accessible sanitary facilities. If you have special needs, please get in touch in advance – we'll find the best solution together.
Are the pitches shaded or paved?
These are mostly open, sunny meadow pitches. Some edge pitches are partly shaded. In case of rain, access routes are gravelled and marked.
Prices & booking
What does a pitch cost?
You can see the up-to-date price for each category and event directly in the booking form – including all options (people, nights, electricity). That way the displayed price is always current and transparent.
How is the price calculated – per night or per event?
The base price applies to the event weekend with a set number of included nights. Additional people, extra nights and options are added automatically in the booking form.
Is there a minimum stay?
Yes, depending on the event – 1 to 2 nights. Leaving earlier is possible; unused nights are not refunded.
Do children pay too?
Children don't pay a pitch surcharge. Children under 15 are also exempt from the local tourist tax. For registration reasons, all accompanying people must still be listed.
Are dogs chargeable?
No – dogs are free with us. There's no surcharge for pets (rules see the 'Pets' section).
How does booking work step by step?
You book online: choose event → category → set people, nights and options → enter details → pay. Once payment is received you automatically get a confirmation email with invoice and your QR code for check-in. The booking is only binding with this confirmation.
Which payment methods are accepted?
Common online payment methods such as SEPA transfer, credit card (Visa, Mastercard) and other methods offered in the booking form. SEPA transfers can take a few days to arrive.
Is a deposit possible or must I pay everything in advance?
No deposit is planned – the booking becomes binding with full payment.
How do I know my payment was successful?
You automatically receive a confirmation email with invoice. If no confirmation arrives within 48 hours, please contact us at servus@schitterhof.at.
Can I also book by phone?
A binding reservation is only possible online. For questions you're welcome to reach us by phone or email – but a phone enquiry is not yet a booking.
Can I book pitches next to each other for a group?
Yes. Group bookings are possible online; the system places several pitches together accordingly. For earlier arrivals we keep the neighbouring pitch free until the second booking arrives. For special requests: servus@schitterhof.at.
Are there early-bird or group discounts?
Occasionally there are early-bird promotions. Group discounts are possible on request and only apply for a joint arrival under one booking number. Enquiries to servus@schitterhof.at.
Is there a waiting list for sold-out events?
Yes. We allocate pitches that become free in order of enquiry received. Sign up by email at servus@schitterhof.at.
Cancellation & rebooking
What are the cancellation terms?
A fair, tiered rule applies from the event start: cancel 6 months or more before the event and you get 100% back. Between 2 and 6 months before, 50% money back – or alternatively a free rebooking as credit. Less than 2 months before, no money refund is possible; but we offer you a one-time free rebooking as credit.
How do I request a cancellation?
Via 'My booking' you can submit a cancellation request with your booking number and email. You immediately see which amount is refundable and can add a reason. We review the request and approve it – confirmation comes by email.
Can I change or upgrade my booking afterwards?
Yes. Via 'My booking' you can add more people or extra nights yourself and upgrade to a larger category (if available). Amounts already paid are credited. Reductions are only possible via a cancellation request or by contacting us.
What happens if the event at the Red Bull Ring is postponed or cancelled?
If the organiser postpones the event, your booking automatically moves to the replacement date. In case of a full cancellation without a replacement date, you get the full amount back.
Can I add children afterwards?
Yes, that's free – children only need to be listed for registration reasons and cause no surcharge.
Arrival & check-in
How do I find the campsite (address, GPS)?
Schitterhof CAMPING WEISS, Spielbergerstraße 12, 8724 Spielberg – approx. 900 m from the Red Bull Ring. GPS: 47.2140879, 14.7775305. During major events, the access is signposted with a 'black tent on white background' symbol.
On which day can I arrive?
You can see the bookable arrival and departure days directly in the booking calendar (event week from Tuesday to Monday). You can also arrive later than booked – unused nights are not refunded.
When is check-in open?
Usual check-in times are 08:00–22:00, on the main arrival day until 23:00. We state the exact times per event in the booking confirmation. Check-in on Saturday/Sunday only by prior arrangement at servus@schitterhof.at.
What if I arrive outside check-in times?
Check-in outside these times is not possible. You can spend the night on the waiting car park right in front of the check-in area and check in the next morning from 08:00.
Do I need anything specific for check-in?
Just show your QR code from the confirmation email (on your phone is fine). You'll then get your wristband, which is worn visibly throughout your stay and serves as access to the site.
Is there a waiting car park if I arrive too early?
Yes, right in front of the check-in area. Waiting there is free until opening.
Can I arrive by public transport?
Yes. A bus stop is right in front of the camping area, and Knittelfeld station is approx. 4 km away. During events, shuttles run to the Red Bull Ring; from there it's about 10–15 minutes on foot.
Are there access restrictions during the events?
During Formula 1, MotoGP and AirPower there can be temporary closures and diversions. For booked guests, access to the campsite is always possible – follow the white signs with the tent symbol.
How far is it from the site to the entrance and the grandstands?
It's approx. 900 m to the main entrance (around 10 minutes on foot). To the grandstands, depending on location (T1–T9), about 10–30 minutes.
Is there a speed limit on the site?
Yes, walking pace (max. 10 km/h) across the whole site.
Departure & traffic
When can I leave on race day?
You don't have to leave before the race – departure is completely relaxed after the race. Experience shows Schitterhof guests roll out around an hour after the race ends, well before the official release.
Are there fixed check-out times?
Departure on Monday is flexible, ideally by around 13:00. A formal check-out is only needed for chalet guests; on the pitches, a cleanly left spot with rubbish bags placed correctly is enough.
How do I avoid traffic jams on departure?
The nearby S36 (approx. 800 m, Spielberg/Zeltweg Ost junction) eases the departure. On Monday it's usually traffic-free at any time.
What to do in rain or mud?
On wet ground a tow vehicle is on standby. Get help via the check-out team or at +43 670 5090460.
Can I still dispose of waste before leaving?
Yes. On Monday, rubbish and chemical toilet disposal are possible all day, and fresh water is available at the collection points.
How do I get an invoice copy or attendance confirmation?
Write to us with your booking number at servus@schitterhof.at – we'll send you the documents.
Electricity & e-mobility
Power connection: Schuko (type F, CEE 7/3) · 230 V / 50 Hz
Fits directly: type F (Schuko), type E (FR/BE) and the Europlug type C. You need a travel adapter “to type F / Schuko” from the UK/Ireland (type G), Switzerland (type J), Italy (type L) or from outside Europe (e.g. USA).
What socket is at the pitch? Do I need an adapter as a foreign guest?
At the pitch there's the Schuko socket common in Germany and Austria (internationally 'type F', standard CEE 7/3, 230 V / 50 Hz). How to recognise it: a round, slightly recessed socket with two round holes (19 mm apart) and two metal earthing clips on the top and bottom edge. Matching plugs: type F (Schuko) and type E (France/Belgium) fit directly; the two-pin type C (Europlug) also fits. You need a travel adapter 'to type F / Schuko' if you come from the UK/Ireland (type G), Switzerland (type J), Italy (type L) or from outside Europe (e.g. USA type A/B). This is what the connection looks like: https://en.wikipedia.org/wiki/Schuko (with photos).
Can I charge my EV at the pitch?
No. Charging vehicles via the pitch connection is not allowed for safety reasons – at 8 A the connections are designed only for household appliances. Please use public charging stations.
Where is the nearest public charging station?
At the RingRast petrol station, approx. 500 m away. Billing there works via the usual charging apps/cards (e.g. SMATRICS, EnBW, Shell Recharge).
May I charge my e-bike?
Yes, e-bikes can be charged via the normal Schuko sockets at the pitch.
What connected load do I have per pitch?
Each connection supplies 230 V / 8 A – that's a maximum of about 1.8 kW at a time. Please use only CE-certified, splash-proof cables/adapters.
Which cable reel should I buy (40 metres)?
Best is a standard German/Austrian cable reel with a Schuko connection (type F): a Schuko plug (type F) on the supply cable and Schuko sockets (type F, CEE 7/3) on the reel – exactly the same system as our socket at the pitch. Recommended length about 40 m (at least 25 m). For outdoors, be sure to use a splash-proof outdoor reel (IP44) with rubber cable (H07RN-F) and at least 1.5 mm² cross-section. Important: always fully unroll the cable during use, otherwise the wound-up reel can overheat. Max. 8 A (approx. 1.8 kW) is available per connection.
What should I watch out for with cables?
Lay cables so no trip hazards arise (secure/cover them). We recommend about 40 m of cable and IP44-protected connections. Always fully unroll cable reels.
Water & sanitary
How is the water supply organised?
Top-quality drinking water from the public supply. There are central taps in the camping areas (especially at check-in and sanitary buildings). Filling up fresh water is free. There's no direct connection at the pitch.
Do fresh water, grey water or the chemical toilet cost anything?
No – supply and disposal are free with us: filling fresh water, disposing of grey water and emptying the chemical toilet are free of charge. You'll find the stations in the check-in area.
How are the sanitary facilities equipped?
Centrally located, separate for women and men, with toilets, showers, washbasins and mirrors. Hot water is available around the clock (only short interruptions during cleaning).
Are there exclusive bathrooms for chalet guests?
Yes, four VIP bathrooms exclusively for chalet guests, modernly equipped with shower, washbasin and toilet. Access via the chalet wristband.
How often are the sanitary facilities cleaned?
On event days several times a day (morning, midday, evening), plus extra at peak times.
How does waste disposal work?
At check-in you receive coloured bags (yellow for plastic/cans, blue for residual waste). Put full bags out at your pitch – the team collects them. Additional containers for paper, glass etc. are near the sanitary areas.
Are there emptying stations for motorhomes/chemical toilets?
Yes, in the check-in area, usable daily from 08:00–22:00. Disposing of grey water and emptying the chemical toilet are free with us.
Food & shopping
Is there food on site?
Yes. On event days daily from approx. 07:00–23:00: breakfast from 07:00, hot food from 16:00 (pizza, pasta, tacos, burritos and more). There are two areas – MATTEO (breakfast, pizza & pasta in the evening) and MAMAS TACOS (tacos, burritos).
Is barbecuing allowed?
Gas and electric grills in suitable appliances are allowed. Charcoal grills, open fire, campfires and fire bowls are prohibited for fire-safety reasons.
Where can I shop nearby?
During Formula 1 and MotoGP, a free supermarket shuttle runs on Friday and Saturday every 30 minutes.
Are there vegetarian/vegan options?
Vegetarian dishes are available on request.
How can I pay at the food area?
Cash or card (Visa, Mastercard, Maestro), with no minimum amount.
Are there drinking-water refill stations and ice?
At the sanitary buildings there are free water refill stations. Ice cubes are available at the MATTEO food area.
Pets
Are dogs allowed – and do they cost anything?
Dogs are warmly welcome and free. There's no surcharge. They must be supervised at all times and must not disturb other guests.
What rules apply to dogs?
A leash is required across the whole site. The quiet hours from 23:00–07:00 also apply to animals. Maximum two animals per pitch, no breed or size restriction.
Are there poop bags or dog areas?
Please bring your own poop bags and dispose of waste properly. Around the site there are nice paths (e.g. the meadow route on Moosweg) for walking your dog.
May dogs enter sanitary or food areas?
No animals are allowed in sanitary or indoor food areas. Leashed dogs are welcome in the outdoor area of the food zone.
Do I need a vaccination passport/chip data?
You should carry a vaccination passport and chip data, especially when arriving from abroad.
Safety & quiet
How is quiet ensured?
Guaranteed quiet hours from 23:00. The site is lit and monitored by security at night – no loud party music. That's exactly what families and everyone who wants to recover after race day appreciate.
How is safety ensured?
During events a professional security team is on duty around the clock. The site is lit at night and access is only for registered guests.
Is the site also suitable for women travelling alone?
Yes. A well-lit site, night-time security and consistent quiet hours from 23:00 create a calm, safe atmosphere.
What to do in an emergency?
Stay calm, get people to safety and immediately alert security or the fire brigade. Assembly points are marked at the entrance and by the sanitary building. Emergency contact during events: +43 670 5090460.
Which items are prohibited?
Fireworks and pyrotechnics, weapons, glass bottles, flammable liquids and open fire.
What rules apply to alcohol and smoking?
Moderate alcohol consumption is allowed. Smoking only outdoors, not in sanitary or food areas. Youth protection under Austrian law.
Around & leisure
What does the Spielberg region offer beyond the races?
Popular are the Aqualux thermal spa in Fohnsdorf, the Sachendorf riding club and the Murtal golf club.
Are there hiking and cycling paths right from the site?
Yes. The Mur cycle path R2 is reachable in about 10 minutes, and popular e-bike tours lead towards Seckau or Judenburg. A relaxed loop Schitterhof–Red Bull Ring–Spielberg takes about 45 minutes (flat, family-friendly).
Where can you swim nearby?
At Zechnerteich near Knittelfeld (approx. 6 km) or in the Aqualux thermal spa in Fohnsdorf.
Are there playgrounds nearby?
A public playground is approx. 600 m away in the centre of Spielberg. During major events at the Red Bull Ring there are additional children's programmes.
Official status (CAMPING WEISS)
What does the colour code WEISS mean?
The Red Bull Ring assigns non-transferable colour codes to its official camping partners. 'WEISS' (white) stands for the Schitterhof in the official traffic and safety concept. Only officially colour-coded sites appear on the Red Bull Ring website, are integrated into the safety procedures and issue official camping stickers.
Since when has the Schitterhof been an official partner?
Since 1999 (then the A1-Ring) and continuously since the reopening as the Red Bull Ring in 2011. For you that means: a proven, secure booking system, official camping stickers and decades of experience with major events.
What sets the Schitterhof apart from other sites at the Ring?
Officially accredited site (colour code WEISS), proximity to the track, modern sanitary facilities, well-kept meadows, high-quality food – and a clear focus on quiet, cleanliness and comfort.

